Security

IMS Hybrid Mail documents are sent over the internet to secure regional print hubs. Letters are printed ready-sorted and barcoded, inserted in envelopes and handed to Royal Mail for delivery to the final address. This process is very secure.

Encryption: Documents are 128-bit encrypted while transmitted between your computer and our servers; and between our servers and the print facility. Currently documents are not encrypted while stored on our servers (only while being transmitted)

Print security: Our print facilities operate largely to APACS standards, with controls such as biometric access control, CCTV monitoring, ban on mobile phone cameras, etc.

Server security: Our servers are located at Rackspace, behind hardware firewalls and with Intrusion Detection Systems.

Envelope security: We enclose your letters in 100% opaque 100gsm envelopes.

Accreditations:

ISO 9001:2000 Quality Management System

ISO 14001:2004 Environmental Management System

ISO 27001:2005 Information Security Management System

C&CCC* Standard 55 Transactional Mailing Certification

C&CCC* Transactional Mailing Certification

FSC Forest Stewardship Council

PEFC Programme for the Endorsement of Forest Certification Scheme

Directly Authorised by the Financial Services Authority

* formerly APACS