Post Code Finder
If you need to find an address or post code, the Royal Mail website offers a free on-line service at
Post Code Finder
Reclaim Unused Franking Credit
If you need to reclaim unused franking credit from the Royal Mail, download the reclaim form below, fill it in and send it to the address on the form. The Royal Mail will then send you a cheque for the outstanding balance.
Reclaim PDF form
A partner site that discusses how to get the most out of postal discounts.
Royal Mail Postal Prices for 2013
The price changes for 2013 are now available.
Download the pricing pdf
October 2012 - New Franking Requirement from the Royal Mail
The Royal Mail has asked the franking industry to commence migration of all customers with Smart franking machines to frank with blue ink.
The transition will be organic; this is to say all new machines will be sold with blue ink (as and when available). In addition, customers of Smart franking machines who contact their supplier to request a new ink cartridge will be supplied with a blue ink cartridge (when available by supplier).
FP communication regarding blue ink
Royal Mail Postal Prices for 2012
As usual it is bad news for stamp users and good news for frankers. Stamp prices are up but the discounts for franked mail are bigger than ever.
Download the pricing wallchart
Royal Mail Franking Service Help Centre
The Royal Mail have created a new online advice and support facility specifically tailored to the needs of franking customers.
To visit the new service click here
VAT on postal items
As part of the budget on Wednesday 24 March 2010, the Government announced plans to introduce VAT on some postal products and services from Monday 31 January 2011. This follows a legal challenge to the VAT exempt status of Royal Mail services and a ruling by the European Court of Justice on the services that can remain VAT exempt.
The overwhelming majority of postal customers will be unaffected by the Government's proposed changes in VAT, First and Second Class stamped and meter (franked) mail, Standard parcels and the large majority of Royal Mail's other services will continue to be exempt from VAT.
For the latest information about VAT on postal items,
please view our VAT help page, visit the Royal Mail website
or call us on 0870 066 3526.