FP-IMS (southern) UK supplier of franking machines and all mailroom equipment. We are an authorized supplier and service agent for Francotyp Postalia franking machines and postroom equipment. View our range of franking machines. View our digital postal scales. View our folders and inserters. View our letter openers. Find out more about Ezpost





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franking machine instructions and support

The following support documents are available for the MyMail franking machine:

View / download the installation instructions for the MyMail franking machine Self Installation Guide

View / download the Quick Reference Guide for the MyMail franking machine Quick Reference Guide

View / download the instructions for loading the rate card Loading the rate card

View / download the instructions for loading postage Loading postage - teleset

View / download the instructions for replacing the ink cartridge on the MyMail franking machine Replacing the ink cartridge

Cleaning instructions for the MyMail franking machine Faded ink impressions? What to do

View / download the operations manual for the MyMail franking machine Operations Manual


Other help


If you have an error code on your machine and you are not sure what action to take,
please call us on 0870 066 3526

Need to order consumables? See our consumables page

For any other questions, please don't hesitate to contact us:


Call us to discuss our range of franking machines Call us on 0870 066 3526

Email us to discuss our range of franking machines info@ims-franking.co.uk

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